Welcome to Avonlea Online. - Agriculture Equipment Sales

CALL US TOLL FREE IN CANADA 1-888-736-2467 OUTSIDE CANADA 204-736-2893

Customer Service

Shipping & Delivery


Goods will be sent to the shipping address provided by the customer.
Goods will sent via Canada Post, Purolator, or LTL. Method of shipping depends on the size and weight of the item(s). 

Availability of Products


We make an honest effort to stock items that are most commonly ordered however, some of our items we offer are not stocked on our yard at all times. If the product you want shows that it is ‘out of stock’ you can contact us directly to possibly arrange for us to have it ordered for you.

Privacy & Security


Avonlea Online knows that you care how information about you is used and shared. This Privacy Policy explains what information of yours will be collected by Avonlea Online, how the information will be used, and how you can control the collection, correction and/or deletion of information. We will not use or share your information with anyone except as described in this Privacy Policy.


User-Provided Information: You provide us information about yourself, such as your name, contact information, billing and shipping information, and credit card information, when you place an order, request service or enter any of our contests. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. Personal information such as credit card information and billing and shipping addresses are kept strictly confidential.

Log File Information: Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.



We use the personal information you submit to operate, maintain, and provide to you the features and functionality of the Avonlea Online site.

By providing Avonlea Group of Companies your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as newsletters, changes to features of the Avonlea E-Commerce site, or special offers. If you do not want to receive such email messages, you may opt out by sending an email message to customerservice@avonleagroup.com with the word "No email" in the subject field. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.


Personally Identifiable Information: Avonlea Group of Companies will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of Avonlea Group of Companies (for instance, on servers or databases co-located with hosting providers).

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.


Avonlea implements a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server.


In the event that personal information is compromised as a result of a breach of security, Avonlea Group of Companies will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.


It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our Website page, as determined by Avonlea Group of Companies in its sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.


If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect and how we use it. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this Web site, please contact us at customerservice@avonleagroup.com.

Returns & Replacements

Any returns are the responsibility of the customer. If the product has not been used we will accept return and a refund will be issued. A 15% restocking fee will be charged to the customer. The customer is responsible for arranging shipping back to Avonlea.
Warranty is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within seven days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases Avonlea may require you to return the defective goods to Avonlea at its cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Avonlea accordingly, Avonlea shall have no liability for any defects and you shall be bound to pay for the goods

Placing an Order


We currently only ship within Canada. If you live in Canada and would like to place an order, go to the desired product page and select the quantity you would like. Press “Add to Cart” to add it to your order. Once you have selected the items you would like to purchase, click “Checkout.” If you do not have an account and have not signed in, you will need to put in all of your personal info as prompted. If you have an account, you many sign in so the site will save your order history. You will need to provide your credit card information in order to purchase your items.
Pricing & Payment
We accept either Visa or Mastercard. Full payment is due at the time of order.
All credit and charge card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, your order will not be accepted and Avonlea will not be liable for any delay or non-delivery.

Account Creation / Registration


You can place an order with or without an account. If you have an account, it will save your personal information so you don’t have to enter it every time. It will also save your order history for you and allow you to access your previous purchases at any time. If you wish to order without creating an account, fill out your billing and shipping information when prompted, as well as your payment information.

Viewing Orders


Your current order can be viewed by clicking ‘Your Cart’ or ‘Checkout’. To view your previous orders, go to ‘Order History’ in the drop down menu.

Updating Account Information


Your account information can be viewed by selecting ‘My Account’ from the drop down menu at the top of the page. Here, you can change your personal information. You can also change this when placing an order. Your shipping and billing info will come up before you press ‘order’. If you need to change your information, do so by clicking in those text boxes and updating your info.
Avonlea assumes no responsibility for incorrect shipping/billing information supplied by the customer.

Terms and Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.


The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and other copyright laws, and is the property of www.avonleagroup.ca. The collective work includes works that are licensed to www.avonleagroup.ca. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ww.avonleagroup.ca or purchasing www.avonleagroup.ca products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with www.avonleagroup.ca or to purchase www.avonleagroup.ca products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by www.avonleagroup.ca. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


All trademarks, service marks and trade names of www.avonleagroup.ca used in the site are trademarks or registered trademarks of Avonlea Group of Companies. 


In the event that a www.avonleagroup.ca product is mistakenly listed at an incorrect price, www.avonleagroup.ca reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. www.avonleagroup.ca reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, www.avonleagroup.ca shall issue a credit to your credit card account in the amount of the incorrect price.


These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by www.avonleagroup.ca without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Harassment in any manner or form on the site, including via e-mail, is strictly forbidden. Impersonation of others, including a www.avonleagroup.ca employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.


You agree to indemnify, defend, and hold harmless www.avonleagroup.ca, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

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